Contact Us
Need a hand with your order?
Whether you're updating an order in your account, chasing a delivery, or just want to share some feedback, we’re here to help.
You can reach our friendly customer care team in the way that works best for you:
Email us at support@vetslovepets.com.au and we’ll get back to you within 24 hours.
Live chat
Click the chat button at the bottom left of your screen to talk with us live, Monday to Friday, 8am–6pm AEDT.
Phone
Prefer to talk it through? Give us a call on 1300 155 550. We’re available Monday to Friday, 8am–6pm AEDT (closed public holidays).
Need help with Auto Delivery?
Managing your Auto Delivery is easy: visit your Auto Delivery dashboard to update products, change dates, apply voucher codes, or cancel anytime.
